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Showing posts from November, 2013

Letter to my Customers

Dear Customers, There are some things that I would like to let you know. I don't mean anything, and I am not complaining. I just thought that it is good for you to know. Please remember to make reservation if you know that you are bringing an important guest to dinner. The restaurant is meant for everybody to come and dine. I swear that the restaurant is really full and that is why I couldn't seat you. Do you think that I had purposely rejected to seat you to give you a reason to scold me? Please call and check if your favorite seat is available for the night before you come. I do not have supernatural power to predict when you are coming for dinner. The restaurant is meant for everyone to come and dine. Do you think I had purposely give up your favorite seat to give you a reason to scold me? Please inform me in advance if you are in a hurry. Food also need time to cook. Our restaurant is really different from Macdonalds, we are unable to serve you within a minute, unless you w

Senka's Skincare Workshop

I attended Senka's Skincare workshop few days ago. I got RJ to go along as I'm able to bring one friend with me. Am very glad that I attended the workshop as I got some useful tips on basic skin care as well as getting to know more about Senka's product. I am already using Senka's Perfect Whipped before attending the workshop. But I only realized during the workshop that I did not fully utilized the product effectively. Some products on display.... Here's me and RJ before the workshop started... Tables are nicely seated up for the workshop. Some of the PowerPoint shoots... Sorry for the poor, blurry images.... ;( About Senka.... 5 promises of Senka... Products available in Singapore... Cleansing Moisturizing Whitening Suncare The Cleansing Series... Consisting of 1 cleanser and 4 make up removers. Perfect Whip

Be considerate when dining at a restaurant

A restaurant is considered a public place because the public are all welcome to enter the establishment. And because of that, it is important that customers can be considerate when dining out in restaurants, making a restaurant a nice dining environment for everyone. Keep your volume down Everyone and anyone can dine in a restaurant. There are business customers who will bring their clients. Parents who bring their babies. Of cos, I do understand that you may like to have a birthday celebration at the popular restaurant. If you know that you will be noisy, request for a private corner seating or rooms. Be considerate and don't let the other customers feel that you're a nuisance. Take care of your children There are lots of things going on in a restaurant. The waitresses are serving hot food or beverages and this is the most dangerous part. When a waitress is carrying food or beverage, it is very hard for a fast reaction if a kid is running around. When

Where's My Pen?

Everyday when I start work, the first thing I'll do is to make sure that I have enough pens with me. I need pens to take orders, note down reservations, and for customers to sign credit slips. What annoys me the most is when I lend my pens to the customers, I don't get it back.  Not all restaurants provide pens for their staffs. Like me, I bought the pens with my hard earned money and I really get very frustrated when customers keep my pen into their pockets. Taking a pen without asking is just like stealing.  There was once when I handed my pen out to a customer to sign the credit slip. After signing, he said to his friends, "This pen writes smoothly!", then he popped the pen into his pocket. That was my pen and he took it without asking. I did not ask him for my pen, but I felt really annoyed. He was dressed in a nice suit, looks just like a working professional, but he 'steals' my pen in front of my eyes. It is not very expensive to buy

Do you really need that glass of water?

Many times customers will ask for a round of water for the whole table but in the end only 1 or 2 persons are drinking. And I sometimes run out of water glasses for customers who really need drinking water because of that. In some cases, I have customers who will ask for Ice water for everybody in the group without asking if they really want. After we served to the table, let's say, 5 glasses of iced water, 3 in the group wanted warm water instead and asked for it. In the end, there will be a total of 8 glasses of water at the table. What make it more annoying was when the customers left the restaurant and we started clearing the table, the 8 glasses of water were all untouched. Not even a sip. This means that the dishwashers have all these unneeded extra load to wash, the waitresses needed to search high and low for glasses for the water. That is also the reason why some restaurants charge a small amount for water. It is not to make extra sales. How much can the restaurant make by

Reviews: VMV Hypoallergenics Hydrabalance Smart Moisturizer

Got this sample few weeks back while window shopping at Ion Orchard. This is my first time trying out this brand. I am quite happy with this product.  Read on to find out more.... Nicely pack in a small white box. The item inside is even cuter.... Plastic test tube like container and a spatula.  I usually love products with spatula as it is very hygienic. I'm very surprise that even the sample comes with a spatula. I hate it when any cream or gel got into my fingers because it's very difficult to wash off. This moisturizer is suitable for combination skin, providing intensive moisturization without adding shine or clogging the pores. It is not oily or sticky after application. Skin feels soft and smooth. I got some dry patches on my face recently. It was so dry that it peels. After applying, skin is instantly moisturized. Love it... Check out VMV Skin-Specialist Boutique at Ion O

Things to take note when making Reservation

Meaning of Reservation: An arrangement whereby something, especially a seat or room, is reserved for a particular person. There are some things that you should take note when making reservations. If you follow the steps correctly, making reservation is a breeze. Name Your name is required so that the hostess can find your reservation easily. In Singapore, we will normally give our surname, instead of our names. Actually, it is best to give a name that your guest knows you by. For example, Tan is a very common surname in Singapore. Sometimes on a busy Saturday night, I have more than 5 Mr Tan on my reservation list, with 2 or 3 Mr Tan arriving at the same time. There was once when a customer made a reservation under the name of Mr Lim for 10 persons. The guest arrived one by one, asking for Andrew. When we asked if they are the guest of Mr Lim, none of the guest knows that his surname is Lim, as they known him as Andrew. You may also give your initials, example: S.P Ng, so that it is ea

2nd Wedding Anniversary

Gosh, time passes fast and counting down a few more days, it's gonna be my 2nd Wedding Anniversay. Looking back, I am greatful to have a wonderful hubby, who is always giving in to me, taking care of me. We went thru the worst moment together, when we lost our first child, and is greatful that he is by my side, giving me all the care and love, bringing me back to health. God has given my the best man I could ever find. I'm very bad tempered, but he is always very tolerent. I dislike doing household chores, and he is always doing it for me. I am very talkative, and he is always listening to me. He supports every decision that I make. He stands by me, whenever things go wrong. It is these little things that he do, shows me how much he loves me. It is these little things that we can do to make the marriage last. Hubby, if you are reading this post, I wanted to tell you 6 words. ~Thank you for being there for me~ Thank yo

Confession of a Waitress

I found this blog very interesting - The Waitress Confession - and I tot I should share this out to my wonderful friends who are in the Food & Beverage industry. As most of you may know, I'm also working in the restaurant line. I love my job, but I am also just a human being, and I admit that there are times when I am too emotional to concentrate on my job. Recently, with the tighter restrictions for foreign works, almost all food & beverage establishments are down with staff shortage issue, of cos, that includes my company too. We are still trying to cope with the same number of customers during the weekends, but we are just human beings, thus, there's still a limit to how much we can handle. Imagine that it will normally take 3 waitress to handle up to 20 tables, but with the shortage, we are down to 2 and sometimes even 1 waitress to handle the same number of tables. If each table were to sit 2 customers, it would mean that 1 waitress had to attend to 20

Review: ORBIS Petit Shake Christmas Edition Flavors

Gosh! I'm so excited, I've been waiting for the arrival of these limited edition flavors for the longest time already. If you had been following me, you'll be aware of this new Japanese brand, ORBIS. I've tried their Petit Shakes and I love them. They are delicious, low calories, great as snacks between meals... Enough said, check out my previous post about the shakes HERE . Anyway, thank you Rain from Orbis for contacting me and inviting me to try out the new flavors. I am super excited to try out the new Christmas Edition flavors. Let's see what I've got... Cheese Mousse, Double Berry & White Chocolate, Caramel Pumpkin Pudding, Mixed Berries About Petit Shake Preparation: Empty Sachet into cup and add cold milk, stir and serve Here's how the mixture look like before adding milk. Adding cold milk into the mixture... And stir well.... Yeah...  Yummy dessert shake is ready.... 

Review: Guardian Japan BeautiScience Collagen Chew with Hyaluronic Acid

Collagen Chew with Hyaluronic Acid by Guardian BeautiScience Peach Flavour Recommended Intake: Chew 2 Tablets daily (Per Serving) Contains (Per Serving): Collagen Peptide - 200mg Hyaluronic Acid - 2mg Collagen + Hyaluronic = Supple, Youthful Skin Hyaluronic Acid is important for the production of Collagen, which helps to keep the skin firm and supple. I dislike taking pills or tablets cos I find them hard to swallow. This chew is very convenient and delicious. Taste like a peach flavour sweet.  Check out  Guardian Japan BeautiScience  for other products. Like  Guardian  on Facebook to be updated with the latest news and promotions.